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Service Oriented Business Model

What is a Service-Oriented Business Model?
A service-oriented business model is one in which an organization provides services to customers instead of creating and selling products. These services are typically delivered through by an online platform, such as a website or mobile app, Outsourcing services, Ticketing services, Customer services, Translate and Data Entry services...etc.  

Benefits of being Service-Oriented

Business Model:

1. Higher customer retention rates
2. Increased sales
3. Positive word of mouth referrals
4. Better reviews
5. Product-customer alignment

Happy cust.jpg
Image by Icons8 Team

Risks of neglecting Service-Oriented Business Model:

1. Social media backlash

2. Building the wrong product

3. Unsuccessful marketing

4. Unhappy customers

5. No Trust and loyalty from customers

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